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    <title>JamesClancy.com BLOG</title>
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   <id>tag:jamesclancy.com,2012:/blog/1</id>
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    <updated>2011-03-31T04:17:12Z</updated>
    <subtitle>A BLOG to discuss items related to things that interest the computers and internet community. Sponsored by JamesClancy.com Consulting</subtitle>
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<entry>
    <title>Oulook Users cannot email out using another name</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2011/03/oulook_users_cannot_email_out.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=36" title="Oulook Users cannot email out using another name" />
    <id>tag:jamesclancy.com,2011:/blog//1.36</id>
    
    <published>2011-03-30T21:05:29Z</published>
    <updated>2011-03-31T04:17:12Z</updated>
    
    <summary>I came across a situation where there where several users on a network that could not email out as a shared departmental name.What I mean by that is...that sometimes they want to send and receive email to their individual email...</summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2>I came across a situation where there where several users on a network that could not email out as a shared departmental name.</h2><h2>What I mean by that is...that sometimes they want to send and receive email to their individual email accounts.&nbsp; But..sometimes, the general public would email in questions to a generic  email account. (Like Questions@domain.com). &nbsp; Each user had that same extra email address added on their computers (Outlook 2007) as an extra mailbox.</h2><h2>That way, multiple people would be viewing the mailbox, and no matter if someone was on vacation, or sick, the mail from the general public was always seen through this extra mailbox.</h2><h2>Well..a request came in to actually ANSWER some of that mail. The email was not to come from the person reading it, but from the general email account that multiple people shared in viewing.</h2><h2>The problem came as the email server (Called Exchange 2003), decided to DENY outgoing mail.</h2><h2>All users were given FULL MAILBOX Rights...but all were denied sending mail each time they tried.</h2><h1><u><strong>SOLUTION!!</strong></u></h1><h2>1. Start Active Directory Users and Computers; click <em><strong>Start</strong></em>, point to <em><strong>Programs</strong></em>, point to <em><strong>Administrative Tools</strong></em>, and then click <em><strong>Active Directory Users and Computers</strong>.</em> </h2> <h2>2. On the <strong>View</strong> menu, make sure that <em><strong>Advanced Features</strong> i</em>s selected. </h2> <h2>3. Double-click the user that you want to grant send as rights for, and then click the <em><strong>Security</strong></em> tab. </h2> <h2>4. Click <strong>Add</strong>, click the user that you want to give send as rights to, and then scroll down and check <strong>&quot;send as</strong>&quot; under <strong>allow</strong> in the <strong>Permissions</strong> area. </h2> <h2>4.5&nbsp; Remove all other permissions granted by default so only the <strong>send as</strong> permission is granted.</h2> <h2>5. Click <strong>OK</strong> to close the dialog box. </h2>]]>
        
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</entry>
<entry>
    <title>Internet Explorer errors 0x0000005</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2011/02/internet_explorer_errors_0x000.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=35" title="Internet Explorer errors 0x0000005" />
    <id>tag:jamesclancy.com,2011:/blog//1.35</id>
    
    <published>2011-02-12T23:35:44Z</published>
    <updated>2011-02-13T07:36:23Z</updated>
    
    <summary>I have run across a situation where a person logs on to a computer, but after the computer is booted up and ready, the Internet will not open. If you are using Internet Explorer...you may get an error box displaying...</summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2>I have run across a situation where a person logs on to a computer, but after the computer is booted up and ready, the Internet will not open. </h2><h2>If you are using Internet Explorer...you may get an error box displaying Error 0x0000005. &nbsp; This code is a generic code meaning &quot;the problematic software is not installed correctly or is corrupt.&quot;</h2><h2>This is just what the code means.&nbsp; Internet Explorer was already on the computer as it is a part of Windows.&nbsp; First- test the internet....if you have a 2nd computer available...see if the internet works on it.&nbsp; Also--if you have a 2nd computer available, or a friend's...have them download the install file for another browser, like Mozilla FireFox. </h2><h2>Bring the install file manually to the problematic computer, install it, and see if the internet works through that browser.&nbsp; If so, then that means we just need to fix the Internet Explorer browser. </h2><h2>I have found a few answers to this issue, including upgrading, or reinstalling...but the Explorer sometimes remains broke.&nbsp; This blog will be to give the quickest answer.&nbsp; Any other answers may takes hours and only&nbsp; have a chance of working.&nbsp; Here is the result of about 5 hours of trouble shooting...to come to this answer than should only take you less than 15 minutes.</h2><h2>&nbsp;Find a computer with the same operating system.&nbsp; </h2><h2>Copy off 2 files to the desktop.&nbsp; They are:</h2><h2>Winlogon.exe<br />IExplorer.exe<br /></h2><h2>The best bet is to do a search for these files.&nbsp; Each file could be located in about 3 different places on a computer.<br />Copy 1 of each file to the desk top....then note where the other locations are at. </h2><h2>Turn off the computer.<br />Remove the hard drive from the problem computer and make it a secondary(or slave) hard drive to the one you were just on(with the good files)</h2><h2>Copy/paste the files from the desktop to the same locations as your notes.<br /></h2><h2>Turn the computer off and put the hard drive back into the original Computer.</h2><h2>That is it. That should do it. <br /></h2>]]>
        
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</entry>
<entry>
    <title>Computer logs OFF when you Log ON??</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2011/02/computer_logs_off_when_you_log.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=34" title="Computer logs OFF when you Log ON??" />
    <id>tag:jamesclancy.com,2011:/blog//1.34</id>
    
    <published>2011-02-12T23:22:45Z</published>
    <updated>2011-02-13T07:39:03Z</updated>
    
    <summary><![CDATA[I have run across a situation where a person logs on to a computer, but after the computer goes through the traditional screens of booting up....it immediately logs back off.&nbsp;&nbsp; It does not Shut Down....just logs off.&nbsp;&nbsp; When they log...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2>I have run across a situation where a person logs on to a computer, but after the computer goes through the traditional screens of booting up....it immediately logs back off.&nbsp;&nbsp; It does not Shut Down....just logs off.&nbsp;&nbsp; When they log back in, it logs off again.&nbsp; The user tries a different user name/profile to log in and it does the same thing.&nbsp;&nbsp; The user even logs in as the administrator, and it does the same thing. </h2><h2>&nbsp;I have found a few answers to this issue, but this blog will be to give the quickest answer.&nbsp; Any other answers may takes hours and only&nbsp; have a chance of working.&nbsp; Here is the result of about 3 hours of trouble shooting...to come to this answer than should only take you less than 15 minutes.</h2><h2>&nbsp;Find a computer with the same operating system.&nbsp; </h2><h2>Copy off 1 file to the desktop.&nbsp; It is:</h2><h2>userinit<br /></h2><h2>The best bet is to do a search for this file.&nbsp; The file could be located in about 3 different places on a computer.<br />Copy the file to the desk top....then note where the other locations are at. </h2><h2>Turn off the computer.<br />Remove the hard drive from the problem computer and make it a secondary(or slave) hard drive to the one you were just on(with the good files)</h2><h2>Copy/paste the files from the desktop to the same locations as your notes.<br /></h2><h2>Turn the computer off and put the hard drive back into the original Computer.</h2><h2>That is it. That should do it.</h2><h2><em>***On a side note***if you can get that userinit file to a CD or thumb drive...it is possible that Windows will let you overwrite the original without removing the hard drive.&nbsp; You may want to try that first....it would make the solution even quicker. </em><br /></h2>]]>
        
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</entry>
<entry>
    <title>Move Contacts from Hotmail to Yahoo</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/09/move_contacts_from_hotmail_to.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=33" title="Move Contacts from Hotmail to Yahoo" />
    <id>tag:jamesclancy.com,2010:/blog//1.33</id>
    
    <published>2010-09-17T01:55:32Z</published>
    <updated>2010-09-17T08:56:47Z</updated>
    
    <summary><![CDATA[Received an original question I have not heard before.Someone asked:&quot;How can I take the contacts in my Hotmail account, and put them in my Yahoo account so I don't have to re-type them?&quot;WOW! Great question!1) log into Windows live hotmail...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2>Received an original question I have not heard before.<br />Someone asked:</h2><h2>&quot;How can I take the contacts in my Hotmail account, and put them in my Yahoo account so I don't have to re-type them?&quot;</h2><h2>WOW! Great question!<br /><br />1) log into Windows live hotmail<br /> 2) click 'options' near the top of the mail interface<br /> 3) click 'more options' in the drop down menu from 'options'<br /> 4) scroll down to the heading that says 'customize your contacts'<br /> 5) click 'export contacts' under the heading<br /> 6) then click the ' export contacts' button<br /> 7) then your contacts will be saved to your computer in a CSV file<br /> ___________________<br /> <br /> 8) log into Yahoo! Mail<br /> 9) click the 'contacts' tab<br /> 10) click 'import/export' in the top right hand corner of the Mail interface<br /> 11) choose the file to import (Yahoo! .CSV )<br /> 12) skip step 2 of the importing steps<br /> 13) find the file you want to import from your computer<br /> 14) click 'import now' <br /></h2>]]>
        
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</entry>
<entry>
    <title>GARMIN GPS Recall for catching fire!</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/08/garmin_gps_recall_for_catching.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=32" title="GARMIN GPS Recall for catching fire!" />
    <id>tag:jamesclancy.com,2010:/blog//1.32</id>
    
    <published>2010-08-27T23:20:40Z</published>
    <updated>2010-08-28T06:23:12Z</updated>
    
    <summary><![CDATA[ GARMIN GPS Recall for catching fire! - n&uuml;vi 200W, 250W, &amp; 260W - n&uuml;vi 7xx (where xx is a two-digit number)https://my.garmin.com/rma/recallLanding.faces...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h3 class="UIIntentionalStory_Message"><span class="UIIntentionalStory_Names">                      </span><span class="UIStory_Message">GARMIN GPS Recall for catching fire! <br /></span></h3><h3 class="UIIntentionalStory_Message"><span class="UIStory_Message">- n&uuml;vi 200W, 250W, &amp; 260W <br />- n&uuml;vi 7xx (where xx is a two-digit number)</span></h3><h3 class="UIIntentionalStory_Message"><br /><a title="https://my.garmin.com/rma/recallLanding.faces" href="https://my.garmin.com/rma/recallLanding.faces">https://my.garmin.com/rma/recallLanding.faces</a> <br /></h3>]]>
        
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</entry>
<entry>
    <title>HP Class Action suit. You get a free Laptop repair!</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/08/hp_class_action_suit_assign_yo.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=31" title="HP Class Action suit. You get a free Laptop repair!" />
    <id>tag:jamesclancy.com,2010:/blog//1.31</id>
    
    <published>2010-08-27T23:14:41Z</published>
    <updated>2010-08-28T06:17:44Z</updated>
    
    <summary>You have some money coming (or a free repair) from HP...if you have any of of the following Computers. - HP Laptop models dv2000, dv6000, or dv9000. - Compaq Presario Laptop models V3000 or V6000. 800 number at the bottom...</summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h3 class="UIIntentionalStory_Message"><span class="UIStory_Message">You have some money coming (or a free repair) from HP...<br />if you have any of of the following Computers. <br /><br />- HP Laptop models dv2000, dv6000, or dv9000. <br />- Compaq Presario Laptop models V3000 or V6000. <br /><br />800 number at the bottom of this web link.</span></h3><h3 class="UIIntentionalStory_Message"><a title="http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&amp;dlc=en&amp;cc=us&amp;docname=c01087277" href="http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&amp;dlc=en&amp;cc=us&amp;docname=c01087277">http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&amp;dlc=en&amp;cc=us&amp;docname=c01087277 </a><br /></h3>]]>
        
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</entry>
<entry>
    <title>Exchange 2003 EDB file getting too big? DEFRAG IT!  - Part 2 of 2</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/08/exchange_2003_edb_file_getting_1.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=30" title="Exchange 2003 EDB file getting too big? DEFRAG IT!  - Part 2 of 2" />
    <id>tag:jamesclancy.com,2010:/blog//1.30</id>
    
    <published>2010-08-14T23:10:48Z</published>
    <updated>2010-08-15T06:31:36Z</updated>
    
    <summary><![CDATA[Read Part 1 of 1 first! &nbsp;Manually running a defrag on your EDB file will erase out all the blanks in BOTH the EDB file and the STM file simultaneously.&nbsp; The Command is ESEUTIL.&nbsp; I recently defragged a 38gb edb...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2 align="center"><a title="http://jamesclancy.com/blog/2010/08/exchange_2003_edb_file_getting.html" href="http://jamesclancy.com/blog/2010/08/exchange_2003_edb_file_getting.html">Read Part 1 of 1 first! </a><br /></h2><p>&nbsp;</p><p>Manually running a defrag on your EDB file will erase out all the blanks in BOTH the EDB file and the STM file simultaneously.&nbsp; The Command is ESEUTIL.&nbsp; I recently defragged a 38gb edb file, and when it was done...it was 23 gb.<br />This saved tremendous space on an older server running with hard drives less than 60gb.&nbsp; It went from having less than 1gb of space on a daily bases, to having 25 gb of free space.&nbsp; I am sure this should assist in server performance.</p><p>1) check the size of your EDB file in C:\Programs files\Exchsrvr\MDBDATA.&nbsp; There are lots of log files, but it's default name is Priv1.edb and Priv1.stm.</p><p>2) Find out if you have 110% free space available.&nbsp; If it is a 20gb file....have 22gb free space available.<br />My instructions are for the more difficult situation of NOT having the 110% available.&nbsp; These instructions will work for those with the space or without it.<br /><br />&nbsp;&nbsp; 2a) Have a mapped drive to a place with plenty of room for at least the EDB+STM+10% more.</p><p>3) Dismount your mailbox database. (yes- email will NOT function during this time. My 38gb EDB file took 6 hours to get thru the processes completely) <br /></p><p>3) Drop to a DOS prompt. CD to C:\Program Files\Exchsrvr\bin<br />(the command only works in this directory)<br /></p><p>Type ESEUTIL /d &quot;c:\Program Files\Exchsrvr\MDBDATA\Priv1.edb&quot; /t &quot;&lt;location of your mapped drive + desired file name&quot; <br />LET'S EXPLAIN HOW TO TYPE THIS COMMAND A LITTLE BETTER.<br />EXAMPLE <br />ESEUTIL /d &quot;c:\Program Files\Exchsrvr\MDBDATA\Priv1.edb&quot; /t &quot;&lt;H:\defrag&quot; </p><p>There are many switches to use<br />ESEUTIL /D &ndash; Used for offline defragmentation of a Database<br />ESEUTIL /R &ndash; Used for recovery purposes of a Database<br />ESEUTIL /g &ndash; Performs an integrity check&nbsp; of a Database<br />ESEUTIL /k &ndash; Performs a checksum test of a Database<br />ESEUTIL /p &ndash; Repairs a Database when it&rsquo;s corrupt (and beyond recovery)<br />ESEUTIL /m &ndash; can dump header information of a Database and Log Files<br />ESEUTIL /y &ndash; can copy large files like Mailbox Database files efficiently<br />ESEUTIL /c &ndash; Is used to &lsquo;hard recover&rsquo; a database during an online backup</p><p> But some of the switches have &quot;sub-switches and commands&quot; and the /d for Defrag,,,is one of them</p><p>Notice in my example, there is a &quot;/t &quot; &nbsp; The /t refers to some other mapped location that has lots of free space over 110% of the EDB file size....and gives that temporary file some name I made up called DEFRAG.&nbsp; You call it anything you can think of.&nbsp; the ESEUTIL command will create 2 new files in that location.&nbsp; Defrag.edb and defrag.stm.&nbsp; &nbsp;&nbsp; <br /></p><p>&nbsp;Again..my 38 Gb job took 6 hours.&nbsp; So plan accordingly as your email will not function during this time.</p><p>When complete...don't forget to re-mount your mailbox database in the System Manager. <br /></p>]]>
        
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<entry>
    <title>Exchange 2003 EDB file getting too big? DEFRAG IT!  - Part 1 of 2</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/08/exchange_2003_edb_file_getting.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=29" title="Exchange 2003 EDB file getting too big? DEFRAG IT!  - Part 1 of 2" />
    <id>tag:jamesclancy.com,2010:/blog//1.29</id>
    
    <published>2010-08-14T22:37:14Z</published>
    <updated>2010-08-15T06:12:04Z</updated>
    
    <summary><![CDATA[Defragging the actual email server does not defrag the database full of Email called the EDB file.&nbsp; In Exchange 2003 Email servers, there is also an associated database called the STM file. They are located in C:\Program Files\Exchsrver\MBDDATAThe command that...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<p>Defragging the actual email server does not defrag the database full of Email called the EDB file.&nbsp; In Exchange 2003 Email servers, there is also an associated database called the STM file. <br />They are located in C:\Program Files\Exchsrver\MBDDATA<br /></p><p>The command that defrags these databases is ESEUTIL.</p><p>Before I give the steps. I think a little preliminary understanding of &quot;WHY&quot;&nbsp; the database full of Email would even need a special defragging.&nbsp; The EDB database will get large.&nbsp; There are limits to how big it can get.&nbsp; People think the maximum size of the EDB file is 16 GB.&nbsp; ( 16,383 megabytes ).&nbsp; They are close.&nbsp; I have had technicians come to me asking;</p><p> &quot;Why if their EDB file is only 10GB, is their system shutting down for being over the 16 GB limit?&quot;</p><p>That's because the&nbsp; 16,383 megabytes (MB) limit is the maximum size of BOTH the EDB and the STM files together!</p><p>SO--some people have heard of files being 20gb, 30gb, 40gb.,..etc....How do they get away with going over the maximum limit without Exchange shutting off the service and email stopping? Well, Exchange 2003 had a Service Pack 2 that came out..and with it...the &quot;DEFAULT&quot; maximum was upped 2 more gb to 18 gb.</p><p>You can change this maximum limit up to a 75 gb database with a registry entry.</p><p><span><strong>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\&lt;SERVER NAME&gt;\Private-013e2e46-2cd7-4a8e-bfec-0e4652b94b00</strong></span> <br /></p><p>&nbsp;Edit the REG_WORD keys:<br /><span><strong>Database Size Limit in GB<br /></strong></span><span><strong>Database Size Buffer in Percentage<br />Database Size Check Start Time in Hours from Midnight</strong></span></p><p>**NOTE**&nbsp; When EMail saves, it 'rounds up' to the nearest number of blank space to take. &nbsp; Saving the word &quot;THE&quot; (3 spaces) .....may have Exchange saving 10 spaces for that 3-lettered word.&nbsp; So the larger you make your database able to hold more mail......the more mail you have saving all&nbsp; those extra blank spaces....taking up space and making your database unnecessarily big.&nbsp; And also can quickly approach the maximum limits you created.....causing a shut down. <br /></p><h2><a title="http://jamesclancy.com/blog/2010/08/exchange_2003_edb_file_getting_1.html" href="http://jamesclancy.com/blog/2010/08/exchange_2003_edb_file_getting_1.html">In Part 2 - How to save ONLY the data and not the blanks!&nbsp; DEFRAG IT!</a><br /></h2><p>&nbsp; </p>]]>
        
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<entry>
    <title>Outlook knows who you&apos;ve been watching - Part 2 or 2</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w_1.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=28" title="Outlook knows who you've been watching - Part 2 or 2" />
    <id>tag:jamesclancy.com,2010:/blog//1.28</id>
    
    <published>2010-08-13T16:43:49Z</published>
    <updated>2010-08-14T04:03:17Z</updated>
    
    <summary><![CDATA[READ PART 1 OF 1 FIRST &nbsp;Now if you ARE the person that opens your Outlook....goes to FILE- OPEN- OPEN OTHER USER'S FOLDER....and you want that list to go away....then use the REGEDIT command and browse down to the key(s)...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2 align="center"><a href="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w.html" title="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w.html">READ PART 1 OF 1 FIRST <br /></a></h2><p>&nbsp;</p><p>Now if you ARE the person that opens your Outlook....goes to FILE- OPEN- OPEN OTHER USER'S FOLDER....and you want that list to go away....then use the REGEDIT command and browse down to the key(s) mentioned in <a title="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w.html" href="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w.html">Part 1 of 2</a>....and press your delete key each time you want to clear the Out look memory..</p><p>But...of course...there is always a better&nbsp; way.</p><p>There is a free computer clean up product called...amazingly enough....CleanUP.</p><p><a title="http://www.jamesclancy.com/Downloads.html" href="http://www.jamesclancy.com/Downloads.html">Here is the link.</a></p><p>After you insall this...there is a button to press for OPTIONS.</p><p>In the OPTIONS area...is a TAB called REGISTRY.</p><p>It has a browse button.....so browse out to</p><div>HKEY_CURRENT_USER\</div> <div>Software\</div> <div>Microsoft\</div> <div>Windows NT\</div> <div>CurrentVersion\</div> <div>Windows\</div> <div>Messaging Subsystem\</div> <div>Profiles\</div> <div>Outlook\</div> <div>&nbsp;0a0d020000000000c000000000000046 </div><div>&nbsp;</div><div>You can even add a specific subkey from <a title="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w.html" href="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w.html">Part 1 of 2</a><br /></div><p>&nbsp;Now you never have to go to the registry again to drill down through all those folders.</p><p>Just run CleanUP and your Outlook Memory gets wiped also.</p><p>ENJOY! <br /></p><p>&nbsp;</p>]]>
        
    </content>
</entry>
<entry>
    <title>Outlook knows who you&apos;ve been watching - Part 1 of 2</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=27" title="Outlook knows who you've been watching - Part 1 of 2" />
    <id>tag:jamesclancy.com,2010:/blog//1.27</id>
    
    <published>2010-08-13T16:36:16Z</published>
    <updated>2010-08-14T03:57:28Z</updated>
    
    <summary><![CDATA[ This article is all about a Registry key entry that remembers what other folders...besides the owner's....that Outlook has been viewing. I'll get right down to it and tell you the Key location first. &nbsp;HKEY_CURRENT_USER\ Software\ Microsoft\ Windows NT\ CurrentVersion\...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<div id="yiv1592760330"><table cellspacing="0" cellpadding="0" border="0" class="yiv1592760330" id="yiv1592760330bodyDrftID"><tbody><tr><td style="font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; font-size: inherit; line-height: inherit; font-size-adjust: inherit; font-stretch: inherit" id="yiv1592760330drftMsgContent"><div id="yiv1592760330yiv1640118205"> <table width="554" cellspacing="0" cellpadding="0" border="0" style="height: 937px" class="yiv1592760330yiv1640118205" id="yiv1592760330yiv1640118205bodyDrftID"> <tbody> <tr> <td id="yiv1592760330yiv1640118205drftMsgContent"> <div>This article is all about a Registry key entry that remembers  what other folders...besides the owner's....</div><div>that Outlook has been viewing. I'll get right down to it and tell you the Key location first. </div><div>&nbsp;</div><div>HKEY_CURRENT_USER\</div> <div>Software\</div> <div>Microsoft\</div> <div>Windows NT\</div> <div>CurrentVersion\</div> <div>Windows\</div> <div>Messaging Subsystem\</div> <div>Profiles\</div> <div>Outlook\</div> <div>&nbsp;</div> <div>&nbsp;0a0d020000000000c000000000000046 </div> <div>&nbsp;(This is usualy 1 of the first couple of entries under the Outlook folder)</div> <div>&nbsp;</div> <div>&nbsp;</div><div>Then a sub key of...&quot; 101f0390&quot;</div> <div>&nbsp;</div> <div>If you click and open that subkey...the hex is spelled out in the&nbsp;right column.&nbsp; It will list the logon names</div><div> of folder's&nbsp; that user has opened.&nbsp; Scroll to near the bottom of all the hex...and start seeing other user</div><div> folders and names.</div> <div>&nbsp;</div> <div>Here is what the other sub keys contain:</div> <div>&nbsp;</div> <div> <table width="100%" cellspacing="3" cellpadding="3" border="0" id="yiv1592760330yiv1640118205table1"> <tbody> <tr> <td style="width: 242px">Actions, New Mail Using, Stationery list </td> <td>101f035e</td></tr> <tr> <td style="width: 242px">File, Open, Other Users Folders (OL97/2002)</td> <td>101e0384 </td></tr> <tr> <td style="width: 242px">File, Open, Other Users Folders (OL2003)</td> <td>101f0390</td></tr> <tr> <td style="width: 242px">Move to Folder history</td> <td>101f031e</td></tr> <tr> <td style="width: 242px">Save Sent Items folder list</td> <td>101f0449 </td></tr> <tr> <td style="width: 242px">Insert, Signature dialog of the Outlook editor</td> <td>101f035c</td></tr> <tr> <td style="width: 242px">Find Contact (Outlook 20072010)</td> <td>101f0446</td></tr></tbody></table></div> <div> <table width="100%" cellspacing="3" cellpadding="3" border="0" id="yiv1592760330yiv1640118205table1"> <tbody> <tr> <td style="width: 242px">Actions, New Mail Using, Stationery list </td> <td>101f035e</td></tr> <tr> <td style="width: 242px">File, Open, Other Users Folders (OL97/2002)</td> <td>101e0384 </td></tr> <tr> <td style="width: 242px">File, Open, Other Users Folders (OL2003)</td> <td>101f0390</td></tr> <tr> <td style="width: 242px">Move to Folder history</td> <td>101f031e</td></tr> <tr> <td style="width: 242px">Save Sent Items folder list</td> <td>101f0449 </td></tr> <tr> <td style="width: 242px">Insert, Signature dialog of the Outlook editor</td> <td>101f035c</td></tr> <tr> <td style="width: 242px">Find Contact (Outlook 20072010)</td> <td>101f0446</td></tr></tbody></table></div> <div> <table width="100%" cellspacing="3" cellpadding="3" border="0" id="yiv1592760330yiv1640118205table1"> <tbody> <tr> <td style="width: 242px">Actions, New Mail Using, Stationery list </td> <td>101f035e</td></tr> <tr> <td style="width: 242px">File, Open, Other Users Folders (OL97/2002)</td> <td>101e0384 </td></tr> <tr> <td style="width: 242px"><strong>File, Open, Other Users Folders (OL2003)</strong></td> <td><strong>101f0390</strong></td></tr> <tr> <td style="width: 242px">Move to Folder history</td> <td>101f031e</td></tr> <tr> <td style="width: 242px">Save Sent Items folder list</td> <td>101f0449 </td></tr> <tr> <td style="width: 242px">Insert, Signature dialog of the Outlook editor</td> <td>101f035c</td></tr> <tr> <td style="width: 242px">Find Contact (Outlook 20072010)</td> <td>101f0446</td></tr></tbody></table></div> <div> <table width="100%" cellspacing="3" cellpadding="3" border="0" id="yiv1592760330yiv1640118205table1"> <tbody> <tr> <td style="width: 242px">Actions, New Mail Using, Stationery list </td> <td>101f035e</td></tr> <tr> <td style="width: 242px">File, Open, Other Users Folders (OL97/2002)</td> <td>101e0384 </td></tr></tbody></table></div> <div>&nbsp;</div> <div>&nbsp;The key called &quot;0a0d020000000000c000000000000046 &quot; is able to be deleted in it's</div><div> entirety. It is re-created with default settings each time you open Outlook.&nbsp; Just delete it, </div><div>and all Outlook memory goes away.&nbsp; </div><div>&nbsp;</div><div>One of the things you will notice is that if you liked your Reading Pane on the lower part </div><div>of the window...it is now back in a default location. </div><div>&nbsp;</div><div align="center"><h2><a title="Now...what to do with this information.  Read Part 2 of 2 " href="http://jamesclancy.com/blog/2010/08/outlook_knows_who_youve_been_w_1.html">Now...what to do with this information.&nbsp; Read Part 2 of 2 </a></h2></div> <div>&nbsp;</div> <div><br /></div></td></tr></tbody></table></div></td></tr></tbody></table></div>]]>
        
    </content>
</entry>
<entry>
    <title>*** ALERT *** Fake Email Spam going around</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/03/_alert_fake_email_spam_going_a.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=26" title="*** ALERT *** Fake Email Spam going around" />
    <id>tag:jamesclancy.com,2010:/blog//1.26</id>
    
    <published>2010-03-27T15:38:14Z</published>
    <updated>2010-03-27T22:44:28Z</updated>
    
    <summary><![CDATA[&nbsp;Snopes beat me to this one!Here is the EMAIL you would get.&nbsp;The RED boxes change and are different for each person that receives the mail.&nbsp; It also comes with a link to the fake IRS to go and enter in...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<p>&nbsp;Snopes beat me to this one!</p><p>Here is the EMAIL you would get.&nbsp;</p><p>The RED boxes change and are different for each person that receives the mail.&nbsp; It also comes with a link to the fake IRS to go and enter in private information.&nbsp; (I have not included the link because I do not want anyone clicking on it!)<br /></p><p><img height="218" width="530" border="0" align="left" src="http://jamesclancy.com/blog/faketaxspam.JPG" /></p><p><br />Here is the Entire story of its background covered by Snopes.com<a href="http://www.snopes.com/fraud/phishing/unreported.asp" target="_blank" title="http://www.snopes.com/fraud/phishing/unreported.asp"><br />http://www.snopes.com/fraud/phishing/unreported.asp</a></p><h1><br /></h1>]]>
        
    </content>
</entry>
<entry>
    <title>Computer Attack ***ALERT*** Part 1 of 2</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/03/computer_attack_alert_part_1_o.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=25" title="Computer Attack ***ALERT*** Part 1 of 2" />
    <id>tag:jamesclancy.com,2010:/blog//1.25</id>
    
    <published>2010-03-06T16:52:40Z</published>
    <updated>2010-03-07T00:54:26Z</updated>
    
    <summary><![CDATA[ANTIVIRUS SOFT is NOT and Antivirus Program!It is a &quot;rogue&quot; Fake program.&nbsp; It gives the appearance of being an Anti-virus program and even performs Fake scans to make you believe it is doing something. It even will make a Fake...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2>ANTIVIRUS SOFT is NOT and Antivirus Program!<br /></h2><h2><img height="304" width="400" border="2" src="http://jamesclancy.com/blog/antivirus-soft.jpg" /><br /><br />It is a &quot;rogue&quot; Fake program.&nbsp; It gives the appearance of being an Anti-virus program and even performs Fake scans to make you believe it is doing something. It even will make a Fake list of things it found that are not really even on your computer!<br /><img height="250" width="384" border="2" src="http://jamesclancy.com/blog/antivirussoftscan.jpg" /><br /><br /></h2><h2>Many computers were infected with its predecessor </h2><h2>Antivirus Pro 2009.</h2><h2>These are the same people and they have returned with something new.</h2><h2>It takes over your PC, you can NOT get on the internet, and.....wait for it.......</h2><h2>they found a away to make their files invisible to all the removal programs that you can use to get rid of it.</h2><h2>They leave you with seemingly only ONE choice.&nbsp; BUY their product with a credit card number and you get removal instructions with your purchase.&nbsp; Well guess what.......It's a lie too!</h2><h2>The money is taken from you and you are left with a useless computer.</h2><h2>Well...James Clancy.com is here to help.&nbsp; </h2><h2>I will go over the MANUAL way to both remove this evil malicious spyware, as well as show you how to make the program be visible again to anti-malware removal programs. ALL FREE.&nbsp;&nbsp; Can't beat that? Can you?<br /><br /><a href="http://jamesclancy.com/blog/2010/03/computer_attack_alert_part_2_o.html" title="Computer Attack ***ALERT*** Part 2 of 2">Computer Attack ***ALERT*** Part 2 of 2</a><br /></h2>]]>
        
    </content>
</entry>
<entry>
    <title>Computer Attack ***ALERT*** Part 2 of 2</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/03/computer_attack_alert_part_2_o.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=24" title="Computer Attack ***ALERT*** Part 2 of 2" />
    <id>tag:jamesclancy.com,2010:/blog//1.24</id>
    
    <published>2010-03-06T16:45:12Z</published>
    <updated>2010-08-14T04:05:04Z</updated>
    
    <summary><![CDATA[First of all, don't waste a lot of time running scan after scan with things your &quot;technical friend&quot; said to run.It's not going to work. Plus, the fix will take about 2 hours of your time. So plan for it.One...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<p><br />First of all, don't waste a lot of time running scan after scan with things your &quot;technical friend&quot; said to run.<br />It's not going to work. Plus, the fix will take about 2 hours of your time. So plan for it.<br />One reason is that this new version of the spyware embeds itself in many many places...over 1,000.<br />One of those places re-installs the spyware after you think you removed it with some great thing a friend gave you or you found on the Internet.<br />Well, it will be back when you turn on your computer next time.</p><p>What about SAFE MODE?&nbsp; <br />Answer---nope....not without some instruction.&nbsp; You may get 30-60 seconds of internet time in Safe Mode before your computer is stopped and the program starts running.<br /><br />So...what do you do?</p><p>1st...you do need to boot into safe mode with networking.<br />Open internet explorer..and you will get an error....because the program will not allow you on the internet.</p><p><strong><u>STEP 1</u></strong><br />Go to TOOLS<br />Internet Options<br />Click the CONNECTIONS tab<br />LAN Settings button<br />and UNCHECK ALL BOXES!<br />Nothing in that windows should be marked.<br />Say ok and close out of the Browser.<br /></p><p><strong><u>STEP 2</u></strong><br />NEXT for XP users, click START-RUN and type Regedit.msc<br />For VISTA users, click the start button, type &quot;CMD&quot; and in the DOS box, type Regedit.<br /></p><p>Find and delete the following Registry keys if they are present<br />HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run &quot;[random charaters]&quot;<br />HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run &quot;[random characters]&quot;<br />HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments &quot;SaveZoneInformation&quot; = &quot;1&quot;<br />HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings &quot;ProxyServer&quot; = &quot;http=127.0.0.1:5555&quot;<br />HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations &quot;LowRiskFileTypes&quot; = &quot;.exe&quot;<br />HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download &quot;RunInvalidSignatures&quot; = &quot;1&quot;<br />HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings &quot;ProxyOverride&quot; = &quot;&quot;<br />HKEY_CURRENT_USER\Software\AvScan&nbsp; <br />HKEY_CURRENT_USER\Software\AvSoft<br />HKEY_CURRENT_USER\Software\AVS4YOU<br /></p><p><br /><strong><u>STEP 3</u></strong>Reboot into SAFE MODE again, open the browser and you should have internet now.Now download and run MALWAREBYTES.If you need it, I have it on my Downloads site.</p><p><a href="http://www.jamesclancy.com/Downloads.html" title="http://www.jamesclancy.com/Downloads.html">http://www.jamesclancy.com/Downloads.html </a><br />Update it as well before using.<br /><br /><strong><u>STEP 4</u></strong><br />Do the FULL SCAN. It maye take an hour, but it will now find all the problem files.<br />Click REMOVE and reboot to normal use.<br />It will be slow the first time as you really have given your PC a workout.<br /><br /><u>ALTERNATE IDEA</u><br />If you don't want to mess with getting into the registry or blowing off 2 hours of your time.<br />JamesClancy.com will do this for you for $50.&nbsp;&nbsp; You will also get a free internal cleaning of your PC with before and after photos.<br /></p>]]>
        
    </content>
</entry>
<entry>
    <title>Why is the DVD Recorder burning at a slower rate than it used to?</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/03/why_is_the_dvd_recorder_burnin.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=22" title="Why is the DVD Recorder burning at a slower rate than it used to?" />
    <id>tag:jamesclancy.com,2010:/blog//1.22</id>
    
    <published>2010-03-06T16:07:57Z</published>
    <updated>2010-03-07T00:07:57Z</updated>
    
    <summary><![CDATA[That's right!A&nbsp; DVD Burning and IDE / SATA Cables 6 part&nbsp; demo.You should click your way through from Part 1 to 6.&nbsp; I added as many pictures as possible which should make it easier and quicker to get through. &nbsp;...]]></summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2>That's right!</h2><h2>A&nbsp; DVD Burning and IDE / SATA Cables 6 part&nbsp; demo.</h2><h2>You should click your way through from Part 1 to 6.&nbsp; I added as many pictures as possible which should make it easier and quicker to get through. &nbsp; <br /></h2><h2><a href="http://jamesclancy.com/blog/2010/03/dvd_burning_and_ide_sata_cable.html" title="Start here with Part 1">Start here with Part 1</a><br /><a href="http://jamesclancy.com/blog/2010/03/dvd_burning_and_ide_sata_cable.html" title="http://jamesclancy.com/blog/2010/03/dvd_burning_and_ide_sata_cable.html"><br /></a></h2>]]>
        
    </content>
</entry>
<entry>
    <title>DVD Burning and IDE / SATA Cables Part 6</title>
    <link rel="alternate" type="text/html" href="http://jamesclancy.com/blog/2010/03/test.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.jamesclancy.com/blog-mt/mt-atom.cgi/weblog/blog_id=1/entry_id=21" title="DVD Burning and IDE / SATA Cables Part 6" />
    <id>tag:jamesclancy.com,2010:/blog//1.21</id>
    
    <published>2010-03-06T16:04:23Z</published>
    <updated>2010-03-07T00:15:38Z</updated>
    
    <summary>If you recall from Part 1....you should know if your DVD player is IDE (ribbon cable) or SATA (color coated thinner cable).If you have a SATA DVD Burner and have VISTA, you want the check box that mentions DMA to...</summary>
    <author>
        <name>JamesAClancy</name>
        
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://jamesclancy.com/blog/">
        <![CDATA[<h2>If you recall from Part 1....you should know if your DVD player is IDE (ribbon cable) or SATA (color coated thinner cable).</h2><h2>If you have a SATA DVD Burner and have VISTA, you want the check box that mentions DMA to be checked. If you have IDE, UNcheck this box.</h2><h2><img height="459" width="417" border="2" src="http://www.jamesclancy.com/blog/7.jpg" />&nbsp;</h2><h2><br /></h2><h2>If you have a SATA DVD Burner and have Windows XP, you want the settings to appear as they are below. If you have IDE, then use the pull down menu to choose an option that lists &quot;PIO.&quot;</h2><h2><img height="461" width="403" border="2" src="http://www.jamesclancy.com/blog/7a.jpg" /> </h2><h2>&nbsp;</h2><h2>Click OK and that that brings us to the end.&nbsp; &quot;PIO&quot; is for IDE Ribbon Cables and &quot;DMA&quot; is for SATA cables.&nbsp; These things are data transfer modes and tell the computer how fast or slow to transfer Data in and out of some device (remember &quot;IO&quot;?)&nbsp;&nbsp; </h2><h2>So now you have all the acronyms and technical information. If you want to know exactly was DMA and PIO are for educational reasons, then open up Google and surf the internet to all the definitions out there!</h2><h2>Good luck and have fun! <br /></h2>]]>
        
    </content>
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